Freightcom Review: Services, Rates, Features, and Alternatives (2026)

Sending goods for your shop can feel hard, especially when you need to match tight times and rising costs. Freightcom wants to help by bringing many shipping firms together into one website. This review shows how Freightcom works, what it costs, and how to decide if it is right for your shop.

How We Looked At This Tool

We check shipping tools by testing their website features, reading customer reviews, and reading shipping firm papers. We match features, prices, and tool links using standard business rules. Information was checked for accuracy in 2026.

What Is Freightcom?

Freightcom is a web tool that helps shops handle box and big load moves in one place. It is not a moving firm itself. This means Freightcom does not own trucks, planes, or vans. Instead, it acts as a middleman that connects your shop with known shipping firms like FedEx, UPS, Canpar, and local truck drivers.

By putting together the shipping needs of many small and medium shops, Freightcom gets lower prices from these firms. You use their website to check prices, print tags, book package pickups, and track boxes without making separate accounts with every shipping firm.

Freightcom At A Glance

• Type: Online shipping tool.
• Main Job: Connects senders with many box and truck firms.
• Best Known For: Cheaper Less-Than-Truckload (LTL) truck moves and cross-border shipping between Canada and the United States.

What Does Freightcom Offer?

Freightcom offers four main types of shipping choices through its single website. This lets you handle different shipping needs from one account.

LTL and Freight Shipping

Less-Than-Truckload (LTL) shipping is made for big or heavy items that do not fill a whole semi-truck trailer. If you send goods on wooden boards (pallets) or inside big wooden boxes (crates), LTL lets you pay only for the room your items take up. Freightcom connects you with local and national truck drivers across North America.

Parcel and Courier Shipping

For normal boxes and small packages, Freightcom gives you standard box delivery choices. You can pick regular ground trucks or fast air delivery for daily mail, local orders, or standard buyer boxes.

Cross-Border and International Shipping

Sending goods across country lines needs special customs paper forms and clear rules. Freightcom helps with shipping between Canada, the United States, and other countries by adding customs forms into the booking steps.

Online Store Shipping

Online shops need fast tag printing and automatic order updates. Freightcom links with popular online store builders. This lets shop owners import customer orders, pick shipping choices, and print shipping tags without typing addresses by hand.

Shipment Type	Common Use	Best For
LTL Freight	Cargo on wooden boards, heavy machines, bulk items	Factories, sellers, distributors
Parcel / Courier	Single boxes, small packages	Stores, offices, general shops
Cross-Border	Shipments between Canada and the US	Importers, exporters, online sellers
eCommerce	Daily store buyer orders	Online shops, direct customer brands

How Does Freightcom Work?

Freightcom works by bringing price searches, tag printing, and box tracking into an eight-step web process. You type in package details once, and the tool asks many shipping firms for prices right away.

1. Make an account: Sign up for a free business account on the Freightcom website.
2. Type in shipping details: Enter where the box starts, where it goes, the size, weight, and box type.
3. Compare prices: See a live list of shipping firm choices, expected delivery times, and costs.
4. Pick a shipping firm: Choose the speed and price that fits your money plan best.
5. Book and pay: Agree to the booking and print your shipping tags or load papers (BOL).
6. Get the box ready: Tape the printed tags safely onto your boxes or wooden boards.
7. Track the shipment: Watch the delivery progress using the online tracking screen.
8. Fix problems: Send in a claim through the website if a package gets lost or broken.

Freightcom Rates and Shipping Costs

Freightcom does not charge a set monthly fee for its basic website. Instead, you pay only for the specific items you book. Price quotes depend on a few main points:

• Weight and Size: Bigger and heavier packages cost more to move. Shipping firms find the price using full size and weight, which measures how much room a box takes up in a truck.
• Distance and Route: Shipping across town costs less than shipping across the country or across country borders.
• Shipping Firm and Speed: Fast air shipping costs much more than regular ground shipping.
• Extra Service Fees: Extra costs apply for special help, like trucks with lift gates, home pickups, or delivery inside a building.
• Added Protection: Buying extra safety coverage adds to your total shipping cost.

Things That Can Change Your Final Bill

A starting price quote is a guess based on the data you type into the website. If the shipping firm re-weighs or re-measures your package at their sorting hub and finds a change, they will add an extra fee to your final bill. Entering exact size numbers and total weight stops these extra costs.

Example Price Scenario

• Setup: A shop sends one wooden board (400 lbs, 40″ x 48″ x 48″) from Toronto, ON to Chicago, IL.
• Base Moving Price: Based on distance and item type.
• Fuel Fee: Added based on weekly gas price changes.
• Cross-Border Fee: Covers cross-country trade papers.
• Extra Service Fees: Added if a truck lift gate is needed at pickup.
• Note: Real shipping prices change daily based on gas costs, driver openings, and exact delivery spot types.

Freightcom Features for Businesses

Freightcom includes several software tools made to make daily shipping easy and keep shop records clean.

• Multi-Carrier Price Search: Compare prices from different package and truck firms side by side right away.
• Fast Shipping Papers: Automatically make box tags and trade papers (Bills of Lading) for heavy truck loads.
• Group Order Processing: Import many orders at one time to print dozens of shipping tags with a few clicks.
• User Rules and Access: Create separate worker logins with set rules to control who can book items or see bill details.
• Reports and Cost Checking: Save shipping lists and track past shipping costs to watch your delivery spending over time.
• Direct Software Link (API): Link custom shop software or storage tools directly to Freightcom to get prices automatically.

Feature Type	Basic Tools	Advanced Tools
Shipping Tools	Live price search, tag printing	Direct software links (API)
Account Rules	Main control screen, box tracking	Multi-worker roles, worker access rules
Bills & Audits	Digital bills, payment receipts	Freight bill checking, past cost reports

Freightcom Links and Online Store Compatibility

Linking your shipping software to your online store saves time and stops typing mistakes.

Shopify and Online Store Builders

Freightcom links directly with Shopify. Orders move automatically into your shipping screen. Once you buy a tag, tracking numbers automatically update your Shopify store to tell your buyers.

WooCommerce and Other Store Builders

Store owners using WooCommerce, Magento, or BigCommerce can link Freightcom to their online checkout page. This lets you show live shipping costs directly to buyers while they shop.

Money and Accounting Tools

Freightcom lets you move shipping costs and bill data into money tools like QuickBooks. This keeps your shop books simple and right.

System Type	Works With	How It Links
Online Stores	Shopify, WooCommerce, BigCommerce, Magento	Direct App / Add-on
Money Tools	QuickBooks, Excel/CSV File	Data File Import / Export
Custom Systems	Business Tools, Warehouse Tools	REST API Link

Freightcom Tracking: How to Track a Shipment

Freightcom gets tracking data directly from the chosen shipping firm and shows it inside your account screen. To track a package, you need your Freightcom code number or the shipping firm’s tracking number.

Common Tracking Messages:

• Tag Made / Printed: The shipping tag is ready, but the driver has not picked up the box yet.
• On the Way: The package is moving through the shipping firm network.
• Out for Delivery: The package is on the delivery truck and arriving today.
• Problem / Delay: Bad weather, address errors, or border checks have slowed down the delivery.

If tracking stops updating for more than 24 hours, contact Freightcom customer help. Because you booked through their website, their help team will call the shipping firm for you to find the package.

Freightcom Claims, Insurance, and Shipping Problems

When packages get lost or broken, knowing how to handle damage claims keeps your shop safe.

How Freightcom Claims Work

You send claim forms directly through the Freightcom website instead of calling the delivery truck firm. Freightcom gives your forms to the driver firm’s claim team and updates you on what is happening.

Forms Needed for a Claim

To finish a claim, collect these items right away:

• Proof of Cost: The original store bill or receipt showing what you paid for the item.
• Box Photos: Clear pictures showing the outside box, shipping tag, and inside packing materials.
• Item Damage Photos: Clear pictures showing the real damage on the item itself.
• Signed Delivery Paper: For heavy loads, the driver’s delivery paper must state that the item arrived broken.

Stopping Rejected Claims

Claims are often turned down because of bad packing or late reports. Shipping firms ask for strong boxes and good bubble wrap. Also, claim time limits are different for every shipping firm and delivery type. Some firms need word within 5 to 7 days for hidden damage, while lost box claims may give you a few months. Always check your specific shipping firm rules right after a problem happens.

Important Cargo Check Rule

Always check wooden freight boards before signing the driver paper. If the box or board looks crushed or torn, write “DAMAGED” directly on the driver’s paper before signing your name. If you sign “received in good shape,” the shipping firm will almost certainly turn down your damage claim later.

Is Freightcom Reliable?

Checking if Freightcom works well means looking at two separate things: website speed and delivery speed. The Freightcom website works well, giving stable web uptime and correct price estimates. However, real delivery work depends on the physical shipping firm you pick for the job.

If you pick a cheap budget shipping firm, you may face occasional delivery delays. Picking a top shipping firm usually brings better on-time delivery. Freightcom’s help team helps fix issues, but fixing claims can take a few weeks because Freightcom must wait for the shipping firm’s internal checks.

Area	Performance Level	Notes
Website Uptime	High	Website and price searches work smoothly
Delivery Consistency	Changes by driver	Depends on the truck or box firm picked
Customer Support	Helpful	Acts as a helper between sender and driver
Claim Fixing	Slow	Depends on driver firm claim review times

Freightcom Pros and Cons

Here is a simple list of Freightcom’s main good points and limits.

Good Points:

• Free account setup with no monthly website fee.
• Brings small box movers and heavy truck loads together in one tool.
• Links directly with popular online store tools like Shopify.
• Keeps tracking updates and billing together across many shipping firms.

Limits:

• Help workers must act as a middleman, which can slow down claim fixes.
• Wrong weight or size numbers lead to extra delivery fee charges.
• Delivery reliability depends fully on the chosen shipping firm.

Freightcom vs Other Shipping Tools

Here is how Freightcom matches up to other popular shipping websites.

• Freightcom vs ClickShip: ClickShip was made by Freightcom specifically for online store sellers who only send small boxes. Freightcom is better if your shop sends heavy boards along with standard boxes.
• Freightcom vs eShipper: eShipper is a direct Canadian rival offering a similar service. Both websites offer similar tools, so matching price quotes for your paths is suggested.
• Freightcom vs Shippo: Shippo focuses almost fully on small box shipping for online shops. It has a simpler layout for small packages but lacks Freightcom’s heavy truck load choices.
• Freightcom vs Freightera: Freightera handles big board shipments only. It does not handle small box movers. Freightcom is a better fit if you need both box and board shipping.

Tool	Main Focus	Small Boxes?	Heavy Freight?	Best Fit For
Freightcom	General Business	Yes	Yes	Shops sending both boxes and wooden boards
ClickShip	Online Shops	Yes	Limited	Online stores focused on box delivery
eShipper	Canadian Business	Yes	Yes	Canadian sellers matching local prices
Shippo	Online Shop Boxes	Yes	No	Small stores sending light packages
Freightera	Heavy Freight	No	Yes	Business sellers sending heavy boards only

Is Freightcom Right for Your Business?

Use this simple guide to see if Freightcom fits your shipping needs.

Best-Fit Businesses

• Small and Medium Shops: Firms that want lower shipping prices without making long contracts alone.
• Online Store Sellers: Stores that need automatic order importing and tag printing for online sales.
• Board and Cargo Senders: Shops that regularly move big items using truck drivers.
• Cross-Border Sellers: Firms moving goods often between Canada and the United States.

Poor-Fit Scenarios

• Very Low Volume Senders: Shops that send fewer than one or two boxes a month do not need special shipping software.
• Single Carrier Requirements: Firms forced to use one specific local driver that is not on Freightcom’s list.

Decision Checklist

• [ ] Do you send goods every week or every day?
• [ ] Do you need to compare prices from different shipping firms?
• [ ] Do you send heavy cargo boards along with smaller boxes?
• [ ] Does your shop sell online using sites like Shopify or WooCommerce?
• [ ] Can you measure and weigh packages correctly before booking?

Tips for Using Freightcom Easily

Follow these helpful steps to avoid extra fees and keep your shipping working smoothly:

• Weigh and measure carefully: Use a real scale and tape measure. Guessing sizes leads to extra delivery fees.
• Check destination address types: Mark addresses correctly as home or shop to stop extra delivery costs.
• Ask for needed tools: If your pickup or delivery spot lacks a loading ramp, pick a truck with a lift gate when booking.
• Check arriving shipments: Always write “DAMAGED” on the driver’s delivery paper if a board arrives torn or broken.
• Save shipping papers: Keep original store bills, packing photos, and shipping forms safe in case you need to file a claim.
• Track packages daily: Check your tracking screen regularly to catch delivery delays early.

Freightcom FAQs

What is Freightcom?

Freightcom is an online tool that lets shops compare prices, book deliveries, and track shipments across many shipping firms.

Is Freightcom a shipping company?

No. Freightcom is a software platform. It links you with third-party delivery firms like FedEx, UPS, and truck drivers who move the packages.

How do I get a Freightcom price quote?

Log into your account, enter package weights, sizes, and addresses, and the website shows available delivery prices right away.

Does Freightcom handle small packages and large freight?

Yes. You can book single small box movers as well as big Less-Than-Truckload (LTL) cargo boards.

Does Freightcom ship to other countries?

Yes. It handles cross-border shipping, with strong support for paths between Canada and the United States.

Does Freightcom link with Shopify?

Yes. It links with Shopify to import customer orders automatically and update tracking details.

How do Freightcom insurance claims work?

You send your claim forms directly through the Freightcom website. Their team then works with the delivery firm to check the claim.

Are there monthly subscription fees to use Freightcom?

No. Making a basic Freightcom account is free. You pay only for the individual items you book.

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Disclaimer:
This article is for informational and educational purposes only and is not professional, legal, financial, or shipping advice. Features, prices, policies, and services may change. Some images may be AI-generated for illustrative purposes. All copyrights and trademarks belong to their respective owners.